Shipping policy
Shipping Policy
At DOSSY, we strive to ensure your orders reach you safely and on time. Please read our shipping guidelines below:
1. Shipping Locations
We currently ship across India. For any specific location-based queries, feel free to reach out to our support team.
2. Order Processing Time
All orders are processed within 2–4 business days after receiving your order confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
3. Estimated Delivery Time
After dispatch, delivery generally takes 5–10 business days, depending on your location.
Delays may occur due to high order volumes, public holidays, or unforeseen courier issues.
4. Shipping Charges
Shipping charges (if any) will be calculated and displayed at checkout.
We may offer free shipping promotions from time to time.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email or message with the tracking details.
You can use the provided link to track your shipment through our delivery partner's website.
6. Address & Delivery Details
Please ensure your shipping address and contact information are entered correctly during checkout.
We are not responsible for failed deliveries due to incorrect or incomplete information.
7. Damaged or Lost Packages
If your package is lost in transit or arrives damaged, contact us within 48 hours at dossyteam@gmail.com with your order ID and photos (if applicable).
We will investigate and assist you accordingly.